/* Shared public/customer widget and staff conversation. No third-party assets. */
.bm-support-chat,.bm-chat-admin,.bm-chat-operator{font-family:Inter,ui-sans-serif,system-ui,sans-serif;line-height:1.5;font-size:14px}
.bm-support-chat{position:fixed;right:24px;bottom:24px;z-index:45;color:#14263d;width:380px;max-width:calc(100% - 48px);pointer-events:none}
.bm-support-chat [hidden],.bm-chat-admin [hidden],.bm-chat-operator [hidden]{display:none!important}
.bm-chat-launcher{pointer-events:auto;display:flex;align-items:center;gap:10px;padding:15px 20px;border:0;border-radius:28px;background:#0066cc;color:#fff;font-weight:650;cursor:pointer;box-shadow:0 5px 20px #003a7430;margin-left:auto}
.bm-chat-launcher:hover,.bm-chat-primary:hover{background:#0054aa}
.bm-chat-panel{pointer-events:auto;position:absolute;right:0;bottom:72px;width:100%;max-height:min(710px,calc(100dvh - 120px));display:flex;flex-direction:column;border:1px solid #dce5ef;background:#fff;border-radius:18px;box-shadow:0 16px 55px #10243c29;overflow:hidden}
.bm-chat-header{display:flex;justify-content:space-between;align-items:start;gap:16px;padding:20px;background:#0066cc;color:#fff;flex-shrink:0}
.bm-chat-header strong{font-size:17px;font-weight:650}.bm-chat-header p{font-size:12px;line-height:1.5;margin:5px 0 0;opacity:.95}
.bm-chat-header button{background:transparent;color:#fff;font:26px/1 system-ui;border:0;cursor:pointer;padding:0 3px}
.bm-chat-start{padding:20px;overflow:auto}.bm-chat-start h2{font-size:17px;font-weight:650;margin:0 0 5px}.bm-chat-start>p{font-size:13px;color:#596a7c;margin:0 0 18px}
.bm-chat-start form{display:grid;gap:12px}.bm-chat-start label{display:grid;gap:5px;font-size:12px;font-weight:600}
.bm-chat-start input,.bm-chat-start textarea,.bm-chat-compose textarea{width:100%;border:1px solid #c7d3df;border-radius:8px;padding:10px 11px;font:14px/1.5 Inter,system-ui,sans-serif;color:#14263d;background:#fff;box-sizing:border-box;resize:vertical}
.bm-support-chat :focus-visible,.bm-chat-admin :focus-visible,.bm-chat-operator :focus-visible{outline:3px solid #77b8ff;outline-offset:3px}
.bm-chat-privacy{font-size:11px;color:#627286;margin:0}.bm-chat-privacy a{color:#005fbd;text-decoration:underline}
.bm-chat-primary{border:0;background:#0066cc;color:#fff;border-radius:8px;padding:11px 16px;font-size:13px;font-weight:650;cursor:pointer}.bm-chat-primary:disabled{opacity:.6;cursor:wait}
.bm-chat-email{text-align:center;font-size:11px;color:#5b6d80;padding:8px 12px;background:#f6f9fc;flex-shrink:0;text-decoration:underline}
.bm-chat-thread{display:flex;flex-direction:column;min-height:0;flex:1;overflow:hidden}.bm-chat-messages{overflow-y:auto;padding:18px 16px;display:flex;flex-direction:column;gap:14px;min-height:160px;max-height:380px;overscroll-behavior:contain;flex:1}
.bm-chat-message{max-width:88%;align-self:flex-start;white-space:pre-wrap;overflow-wrap:anywhere;border-radius:12px 12px 12px 3px;background:#eef3f8;color:#14263d;padding:11px 13px;font-size:14px}
.bm-chat-message.is-mine{align-self:flex-end;background:#0066cc;color:white;border-radius:12px 12px 3px 12px}.bm-chat-message small{display:block;font-size:10px;opacity:.78;margin-top:6px}
.bm-chat-presence{font-size:11px;color:#627286;padding:0 16px;margin:2px 0;min-height:16px;flex-shrink:0}.bm-chat-presence:empty{display:none}
.bm-chat-compose{display:flex;gap:8px;align-items:end;padding:14px;border-top:1px solid #e4ebf2;background:#fff;flex-shrink:0}.bm-chat-compose textarea{max-height:150px;min-height:65px}.bm-chat-compose .bm-chat-primary{flex-shrink:0;padding:12px}
.bm-chat-error{color:#9d2222;background:#fff1f1;padding:10px 16px;margin:0;font-size:12px;flex-shrink:0}.bm-chat-older{color:#005fbd;background:none;border:0;font-size:12px;padding:9px;cursor:pointer;flex-shrink:0}
.bm-chat-badge{background:#fff;color:#0066cc;border-radius:50%;font-size:10px;padding:1px 5px}.bm-chat-trap,.bm-chat-sr{position:absolute!important;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.bm-chat-admin{border:1px solid #dce5ef;border-radius:12px;overflow:hidden;background:#fff;color:#14263d}.bm-chat-admin>.bm-chat-presence{padding-top:12px}.bm-chat-admin .bm-chat-messages{max-height:55vh;min-height:250px}.bm-chat-admin .bm-chat-message{max-width:75%}
.bm-chat-operator{display:flex;gap:10px;align-items:center;flex-wrap:wrap;font-size:11px}.bm-chat-operator label{display:flex;align-items:center;gap:4px;cursor:pointer}.bm-chat-operator a{color:inherit;text-decoration:none}.bm-chat-operator input{accent-color:#0066cc}.bm-chat-operator [data-chat-unread]{display:inline-block;border-radius:12px;background:#0066cc;color:#fff;min-width:18px;text-align:center;padding:0 4px}
@media(max-width:640px){.bm-support-chat{right:16px;max-width:calc(100% - 32px);bottom:calc(16px + env(safe-area-inset-bottom))}.bm-chat-panel{width:100%;bottom:66px;max-height:calc(100dvh - 112px - env(safe-area-inset-bottom))}.bm-chat-launcher{padding:13px 17px}.bm-chat-header{padding:16px}.bm-chat-start{padding:16px}.bm-chat-operator{max-width:180px;gap:4px 8px;font-size:10px}.bm-chat-admin .bm-chat-message{max-width:90%}}
@media(prefers-reduced-motion:no-preference){.bm-chat-panel{animation:bm-chat-enter .15s ease-out}@keyframes bm-chat-enter{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}}

.bm-chat-topics{padding:10px 16px;border-bottom:1px solid #e4ebf2;display:flex;flex-wrap:wrap;gap:8px;flex-shrink:0;background:#f6f9fc}.bm-chat-topics label{display:grid;gap:3px;width:100%;font-size:11px;color:#627286}.bm-chat-topics select{width:100%;min-width:0;max-width:100%;padding:6px;border:1px solid #c7d3df;border-radius:6px;background:#fff;color:#14263d;font:12px Inter,system-ui,sans-serif}.bm-chat-topics button{border:0;background:none;color:#005fbd;font:12px Inter,system-ui,sans-serif;text-decoration:underline;cursor:pointer;padding:2px 0;margin-right:8px}